Conflict resolution is an essential skill for every nurse. Conflict in the workplace may be unavoidable, but it can be minimized and resolved. Learning to resolve your conflict effectively and early—in a way that does not increase your stress level—is important.

Nurses can experience different types of conflicts including personal, interpersonal, and interdepartmental conflicts. Any conflict can interfere with workflow and harmony. Conflicts can also decrease productivity and damage self-esteem. However, not all conflicts are bad; occasionally a conflict can be good for change in the workplace.

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