Recent studies by the American Hospital Association on the use of telehealth nursing services have shown that 76% of patients prioritize access to care over the need for human interactions with their health care providers and 70% of patients are comfortable communicating with their health care providers via text, e-mail, or video, in lieu of seeing them in person. This trend toward remote and immediate access is becoming more prevalent in the industry and telehealth nursing positions are becoming more well-known and necessary in the care continuum.

Telehealth nursing assists the health care industry in many ways. According to the American Telemedicine Association, it contributes to reducing health care costs by decreasing hospital admissions and emergency department visits, assisting with managing chronic illnesses, and impacting the nursing shortage by improving nurse utilization.

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