How to Handle the Pandemic-Related Hospital Staffing Crisis

How to Handle the Pandemic-Related Hospital Staffing Crisis

Staffing shortages in hospitals have been a concern for some time, owing to the country’s aging population—but COVID-19 has only worsened the situation. In reaction to the pandemic, many of these institutions spent months stockpiling medical equipment and protective clothing, but the supplies are useless without staff. So, how do we handle the hospital staffing crisis?

Despite recent decreases in coronavirus infections across the country, many hospitals are still facing staffing shortages, and may continue to do so in the coming months. Healthcare workers are still under a lot of pressure, experiencing deplorable working conditions. Many of them are unable to take much-needed breaks due to severe personnel shortages, and suffer burnout as a result. The stress levels are so high that some are even considering leaving their professions entirely.

Adequate staffing levels in healthcare institutions ensure a safe work environment for healthcare workers and quality care for patients. Hospitals must be ready for potential personnel deficits and must have contingency plans and workforce management tools in place to deal with them.

COVID-19’s Impact on Healthcare Staffing

In 1999, the state of California enacted and implemented the first and only comprehensive U.S. legislation limiting the number of patients that nurses may care for at a time. Although several studies show how better staffing leads to improved patient outcomes, no other states have adopted this type of legislation.

There are many reasons why efforts to pass legislation governing hospital nurse staffing fail to get universal support from influential groups. The first impediment is a lack of local and timely evidence to support such laws. Another is the misconception that the country lacks nurses. Meanwhile, registered nurse graduations have more than doubled in the last 15 years.

The COVID-19 pandemic served as a stark reminder of the significance of adequately staffed health systems in delivering high-quality patient care, as well as the toll that under-resourced facilities have on workers’ well-being. The rising patient demand and diseases among healthcare professionals, particularly those of ethnic minorities, significantly impacted staffing in healthcare, worsening the staffing crisis even further.

Many hospitals responded to the surge in patient demand by canceling elective treatments and shutting down non-essential outpatient clinics, but dealing with the shortage of personnel was more difficult. Healthcare workers were repurposed, and students were onboarded at the worst-affected hospitals. Some states provided temporary allowances that permitted nurses licensed in one jurisdiction to practice in another during the heat of the crisis. Nurses were allowed to work across state borders and in areas with severe shortages.

What Can be Done About the Recent Healthcare Staffing Crisis?

While no one has the one-size-fits-all solution to staffing shortages, it’s fair to presume that healthcare providers would benefit from being more proactive than reactive in their staffing strategies.

Flexible scheduling

The absence of flexible workforce management is now the most common cause for nurses leaving their first year of employment. Clinicians must sign up for shifts eight weeks in advance, and there is little leeway to readjust the schedule once it has been completed. Shift allocation is inefficient and largely reliant on manual systems, which undoubtedly isn’t suited to any last-minute changes.

Multidisciplinary training 

Nurses and other clinicians prefer to specialize, but with further training and development, nurses may cover shifts in various departments and situations. While tenure in a department is frequently used to determine a schedule, this strategy results in nurses concentrating in one specialty and limits multidisciplinary training. It’s possible that tenure isn’t an excellent criterion for scheduling.

Pipelines for candidates

Though the number of registered nurses graduating yearly is at an all-time high, there is room for more. Other healthcare fields are still producing fewer professionals than there are jobs available. To recruit future healthcare workers, healthcare companies must be future-focused in their workforce planning, building stronger relationships with high schools, colleges, and training centers.

Infection Prevention

One of the most effective methods to guarantee that patients receive the treatment they require is to lower the likelihood of healthcare workers being sick. Infection prevention teams must make a concerted effort to offer timely and complete information to employees so that they can protect themselves.

Hospital executives must also change their workplace culture by encouraging employees and managers to speak out when they observe colleagues missing a chance to improve safety. It’s critical to reinforce the idea that everyone has the right to contribute to a workplace that is safer for other employees and patients.

Employing Digital Tools

One of the numerous advantages of telehealth adoption is that nurses, doctors, and other hospital personnel may care for patients online, while quarantined or recuperating from sickness. Furthermore, hospitals may centrally control all elements of their treatment operations thanks to digital health care delivery.

Staff can also use digital technologies to communicate between hospitals, e.g. during surges, to lend support at all levels. Critical care teams, in particular, can cross-cover patient spikes.

Conclusion

The staffing crisis in healthcare may continue for some time due to the ongoing COVID-19 pandemic, poor workforce management, and low adoption of digital transformation in the sector. The government also has a role to play in enacting legislation that regulates patient-to-health worker ratios. With adequate adjustments, the deficits can be filled and care delivery optimized.

4 Key Work Benefits Modern Healthcare Workers Should Demand

4 Key Work Benefits Modern Healthcare Workers Should Demand

If the throes of recent health emergencies have taught the healthcare industry anything, it’s that healthcare workers deserve better. According to a recently published Shift Work Report, 96% of workers, including healthcare workers, agree that shift workers deserve more respect. Whether working on the frontlines, in emergency departments, or attending to patients in a family care clinic, nurses deserve more.

As a modern healthcare worker, you should fight for the benefits that you deserve. And as an employer, you should know what your employees want and need in a workplace in order to reduce turnover. Continue reading for four key work benefits that nurses should demand.

In Demand: The Current Climate of Nursing

Although nurses are indispensable, they are often unsupported. Unfortunately, the issue of undervaluation for nurses is worse for women and, even more so, women of color. Nearly 1.7 million female healthcare workers live below the poverty line with their children.

Many nurses continue to make minimum wage, even though their jobs require a high skill set and at least some education. This is not the only problem that nurses face today. With employers discouraging unionization, non-unionized nurses are missing out on an extra $128 per week.

In addition, nurses experience dangerous working conditions with little protection. Exposure to chemicals and illnesses due to a lack of Personal Protection Equipment (PPE) causes millions of healthcare workers to get sick or injured on the job.

Other than pay and safety, hospital healthcare workers endure inflexible schedules and long working hours that lead to quick burnout, whereas nurses that don’t work in emergency departments are facing job insecurity due to COVID-19.

The culmination of these issues have made one thing especially clear: it is time for a change in the way that nurses are treated.

On-Demand: 4 Value Drivers for Nurses

Beyond the bare minimum of a livable wage and accommodating work arrangements, it’s important that administrators implement key changes to incentivize productivity and loyalty.

Here are four value drivers for nurses, and how employers can implement better practices.

1.    Moral Support and Job Security

Many say that nursing is a great career to go into because there are always jobs available. The U.S. Bureau of Labor Statistics has projected 175,900 nursing jobs to open each year. However, according to the report cited in the intro of this article, 69% of shift workers—including healthcare workers—are concerned about job security even with high growth projections.

With so much insecurity in the healthcare industry, employers should work hard to ensure that their nursing staff feel supported. Here are ways in which employers can do this:

  • Empower staff by allowing them to swap shifts.
  • Provide clear expectations about hours and job tasks.
  • Make hours visible to staff so that they know what to expect on payday.

Although employers can’t control job security industry-wide, they can control whether or not they are morally supporting their nurses.

2.    A Safe and Healthy Workplace: Fair Working Conditions

COVID-19 has brought about new concerns in healthcare workplace safety. Nurses are forced to take the brunt of health hazards as they care for the most vulnerable patients, with or without proper PPE. Although it may seem hopeless, nurses can fight for stronger ethics and workplace safety.

Here are ways that employers can make a safer environment for nurses:

  • Double-checking employee health through temperature screenings and symptom logs.
  • Use videos to share new safety protocols.
  • Implement touchless clock-in features, such as apps or keycards.
  • Ensure that employees know about fair working regulations.

It’s important for nurses to follow CDC and WHO recommendations. More importantly, employers should optimize PPE according to CDC guidelines, so that nurses don’t have to work without it.

3.    Flexible Schedules

Many nurses love shift work, with 66% of workers seeing flexible scheduling as the top benefit of their job. There are some types of nursing that offer more flexibility than others. For example, telehealth nursing offers excellent schedule flexibility due to the work-from-home aspect.

Schedule flexibility is especially important to mothers and caregivers. In fact, 40% of nurses are mothers with children under the age of 18. Without schedule flexibility, nurses may have a difficult time securing childcare or working around school schedules.

4.    Communication and Care

Above all, employers need to prioritize communication with their nurses and working towards their benefit. Healthcare shift workers should feel comfortable talking with their employers about issues like safety, pay, scheduling and benefits. Here is how employers can develop soft skills and make nurses a priority:

  • Build schedules based on employee needs.
  • Ensure that payroll is accurate and on time.
  • Connect with your team to encourage a more friendly work atmosphere.
  • Provide opportunities for promotions and raises.

Essential Workers Deserve More

Nursing and healthcare facility staff have quite literally saved the day in the past year. Their tireless efforts have mitigated major risks and helped families through a global pandemic. Many of them had more to do than ever before which caused more stress at work and at home too.

It’s now more important than ever to care for nurses as employees. It will result in higher productivity, low turnover and burnout rates, an overall higher degree of job satisfaction and, in the end, better patient outcomes. All it takes is a few changes in the workplace to make this happen.

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