Workplace culture can be a hard-to-define concept, but it nevertheless affects every minute of your working life. Culture encompasses elements such as business values, management styles, physical environment, and even dress codes. Each hospital has its own unique culture that you’ll have to adapt to whenever you start a new job. Here are eight tips to help nurses acclimate to a new workplace culture:
At the start of each new job, you’ll probably have to attend some kind of orientation or training for new hires before you can grab your nursing bag and start seeing patients. Even if there’s not a presentation that explicitly describes the culture and values of your new employer, you should have a good grasp of what is expected by the end of orientation. While culture has many layers that go far beneath the surface—each nursing unit has its own individual way of doing things, for example—wrapping your mind around the facility’s overall culture will give you a good framework for figuring out what does and doesn’t trickle down into your unit.
2. Observe how others behave.
Especially during your first days on the job, keep a sharp eye out for your coworkers’ behavior and watch how they interact with each other and supervisors. Do they engage in small talk as they walk together, or is everyone all business, all the time? Are they warm and friendly with the nursing unit manager, or do they hang back and treat them with deference? While some of this will depend on the personalities of your individual coworkers, observing this behavior will give you examples to fall back on as you start to build relationships at your new workplace.
3. Don’t be afraid to ask questions.
However, sometimes you won’t be able to glean everything you need to know from observation alone. Maybe your coworkers act totally different with two different supervisors, or one person in your unit hardly talks to anyone else unless necessary for unknown reasons. When it feels natural, you can ask your coworkers for more details in a non-nosy way. This also goes for procedures and other non-people related matters. If the unit does things differently than you’re used to, don’t hesitate to clarify what the preferred process is. Better that you ask for clarification ahead of time than try to puzzle your way through and mess things up.
Every workplace, including hospitals and other facilities, have their quirks. Especially if you’ve worked in several other facilities before, these idiosyncrasies might seem annoying and downright strange—but there’s often a reason for them. Instead of dismissing these quirks outright or grumbling about them, try to withhold judgment at the beginning and seek out underlying reasons. Maybe that unsociable coworker is dealing with a sick parent or child, or the “high strung” supervisor is under a lot of pressure from higher-ups. Even the most off-the-wall behavior often has an explanation if you look deeply enough.
5. Don’t constantly compare things to your old job.
Speaking of comparing your new job to your old one, don’t do it–at least not out loud. It’s super annoying to have a coworker who won’t shut up about how great their old employer was and how they did everything much better than their new facility. This behavior is not just bad for unit morale, it also won’t do you any favors as you try to build relationships with your new nursing coworkers. Just like your mom used to tell you when you were a kid: If you don’t have anything nice to say, don’t say it all.
6. Be judicious with vertical relationships.
Whether you’re a supervisor or a director report, vertical relationships can make or break your work experience. If you’re a supervisor, the performance of your team depends on your nurses. On the flip side, your supervisor holds great influence over your career as a nurse. Whatever position you will be in, try to figure out supervisor-direct report expectations early on in your new job. In an ideal world, your new employer will encourage close, supportive relationships between supervisors and nurses, but this isn’t always the case. The earlier you figure out the lay of the land, the sooner you’ll be able to start mapping out a plan for your career and your team.
No matter how careful you are, you’re bound to make some slip-ups at any new job. When you do make a mistake, own up to it rather than trying to hide it and ask for pointers on how to do things better next time. See each mistake as a learning experience and an opportunity to grow as both a nurse and an employee. Apologize if necessary, and try to find humor in the situation when appropriate. Your coworkers will appreciate that you don’t take yourself too seriously. There’s no use crying over spilled milk or stained scrubs, so if the mistake is small in the scheme of things, try not to dwell on it and focus on moving forward.
8. Educate rather than accuse.
Sometimes, you’ll be on the receiving end of a mistake rather than the instigator. Maybe a new coworker calls you by the wrong name, or makes assumptions about you based on your appearance. While this isn’t okay, try not to assume the worst and jump to conclusions about ulterior motives. If you can, gently but firmly correct the other person while offering them an out like so: “I know names can be tough to remember sometimes, but just so you know my name is actually _____.” You won’t earn any points for being combative from the start, so do your best to be gracious and understanding when you start a new job, even if you want to be anything but.
Starting a new job can feel like entering a black box, but if you keep your ears and eyes open, you’ll quickly pick up on expectations and values. Follow these eight tips to help you adjust to a new work culture as you ease into your new nursing position.
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