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Job Overview

Job Summary for Positions in this Classification This is the fourth of five levels in the Instructional Technology series. Incumbents in this class perform professional-level activities requiring specialized skills in an area such as instructional design, web design, interactive learning, and related instructional technology resources. Incumbent responsibilities include supporting staff and faculty in instructional design, virtual campus and computing services through providing training and instruction; researching data and information; and making recommendations for upgrades in hardware, software, equipment, and current technology in the field.

Typical Essential Duties for Positions in this Classification

These duties are a representative sample; position assignments may vary.

1. Oversees activities, analyzes, and provides training and support to staff and faculty in designing and creating coursework curriculum and delivery. 2. Plans, implements, and analyzes technological solutions in an academic environment; defines requirements for useful, logical, and effective solutions. 3. Coordinates online course technologies which require conferring with faculty to determine needs and technology capabilities; training and supporting users; administering course software; and/or other related duties. 4. Develops and maintains internal and external partnerships to maximize effectiveness of educational programs and market offerings to outside sources. 5. Conducts research related to academic technologies and makes recommendations for hardware and software upgrade. 6. Performs other duties of a similar nature or level.

Educational Requirements* Master’s degree in education or a related field.

Experience Requirements* Three (3) years experience implementing and utilizing instructional technology.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Licensing Requirements None.

Knowledge, Skills, and Physical Requirements Knowledge: · Systems analysis and design principles; · Research methods; · Academic course technologies; · Applicable operating systems; · Applicable computer programming languages; · Image/video manipulation techniques; · Training techniques; · Customer service principles; · Recordkeeping principles; · Computers and related software applications.

Skills: · Evaluating hardware and software applications; · Installing, configuring and troubleshooting technological systems and/or software; · Identifying, researching, troubleshooting, and resolving complex technical issues; · Converting files; · Communicating technical information to a non-technical audience; · Providing customer service; · Using a computer and related software applications; · Maintaining records; · Training end-users and faculty members; · Using a computer and related software applications; · Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical: Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Note The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.