Job Overview

Clinical Trainer
Portland, OR; Salem, OR; Lewiston, ID; or Salt Lake City, UT

Bring your training and leadership skills to this role where you will:

  • Oversee and coordinate training and staff development for the Health Care Services team, including Care Management, Utilization Review, Behavioral Health, Payment/Clinical Review, Business Support Services, and others.
  • Instruct and motivate individuals at various skill levels over the phone, in person, electronically, and in the classroom environment
  • Participate in the departmental strategic plan development and promote achievement of department goals consistent with corporate objectives
  • Assure that staff are well trained to ensure members receive medically necessary, cost-effective, quality care that is delivered according to program specifications

Key qualifications and experience:

  • A bachelors (or higher) degree in a health-related field and current licensure as a health care professional; and Certification as a case manager; or equivalent experience; or an Active, unrestricted RN License or professional certification in a clinical specialty and at least three years clinical practice experience
  • Minimum of 5 years’ experience in creating and administering training within the health care field to adult learners, including group facilitation, instructional design and/or distance learning.
  • Strong knowledge of teaching methods and approaches
  • Demonstrated success developing and delivering training via multiple mechanisms including on-line training, in person training, web based training, training modules/manuals.
  • Commitment to a culture of learning and continued growth.
  • Ability to instruct, motivate and instruct individuals at various skill levels over the phone, in person, electronically, and in the classroom environment.
  • Intricate knowledge of PowerPoint, Microsoft Word, Excel, and HTML web-based applications or similar applications. Experience with Spark and Learning Management Systems (LMS) desirable.
  • Extensive and varied background in a health related field with knowledge of current medical standards of practice, case management, and utilization management standards of practice.
  • Effective verbal and written communication skills.

In addition, candidates must be able to:

  • Work independently, yet function effectively as a team member
  • Remain assertive and calm in difficult situations
  • Organize, prioritize, and manage multiple tasks while remaining flexible in a dynamic work environment
  • Exercise good judgment, discretion, and initiative in a highly sensitive, confidential working environment
  • Clinical experience strongly preferred
  • Ability to present a positive and professional image.